Configuring new connections within the Heroku Connect add-on through the dashboard is functioning but requires a workaround. Currently, users must cancel at step 2 of the connection configuration and refresh to see the connection status be successful. Our engineers are working to resolve the issue.
Engineers are deploying a kernel update to Common Runtime fleets to fix an issue causing frequent dyno relocations.
Beginning at approximately 18:02 UTC on September 8 2025, some customers in the US region may have experienced intermittent connectivity issues with their applications causing timeouts. Heroku engineers responded to an unexpected spike in traffic. The connectivity issues resolved at approximately 18:33 UTC on September 8, 2025 as scaling policies increased capacity and the traffic spike subside...
Engineers are continuing to investigate the issue with network connectivity in the EU region.
Heroku's upstream provider has confirmed resolving the issue. Our Engineers are confirming Heroku platform health. We'll update this incident with a confirmation as soon as possible or provide an update in the next 30 minutes.
Engineers are investigating an issue with Heroku's AI services.